ERMEZ Hard & Soft - Our Company

Ermez Hard and Soft is a company that knows the needs of our clients. Ermez Hard and Soft counts with 12 years of accumulated experience in Chile and Latin America, in the Development of Solutions in the Area of Management of Telephonic Traffic, Telephony IP and Internet.

The objectives that we follow with our Products and services are:

Saving money

To have the absolute control of the Traffic of Communication Systems(Voice, Image, Cellulars, Information and Internet) that are done in your Company, from where, when and at what hour, this do that your commercial management turn proactive, strengthening your advantages and advancing a step improve.
With Ermez AQCT Web and with Ermez AQCT Net you can Manage in complete form the use that your Personnel is giving to your Communication System.

Increase the satisfaction to Clients.

With Ermez AQCT Windows you will have in your company of tools that will improve obviously the Attention to your Clients..
Ermez AQCT Windows and with Ermez Traff++ generates Analysis of Telephonic Traffic, of Operators, ACD, reducing the losses of Clients' Calls.

Integration with his your Information Systems.

Ermez Hard and Soft possesses Technology of Forefront, a highly qualified human team, which guarantees to provide Integrated Solutions with your Current Information Systems, such as:

	Hotels Systems
	Hospitable Systems
	Countable Systems
	Administrative Systems
	Data Bases