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| With Ermez AQCT for Windows, you will take advantage of the whole potential of your PBX ( Private Branch eXchange ), achieving an important reduction of your Telephonic costs and an Optimization in the Attention of your Clients. |
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Advantages |
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It Controls all the Telephonic Calls of your Organization. |
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With it the Attention to Clients is most better (Study of entries Calls). |
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It Distributes the Expenses in Areas or Departments of the Organization. |
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Integration with Hotel, Countable and Hospitable Systems. |
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What differentiates us |
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It detects Abuse in the Utilization of the Telephonic Resource, reporting to the moment, with an E-mail, to the Person and his Direct Chief. |
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It operates in a Data Net Environment in Multiuser and Multicentral mode, under a scheme User /Server. |
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It generates, in Real Time, Historical reports connected with Details of Instantaneous Visualization Calls. |
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Not more Paper, Reports (with Graphs) to Microsoft Excel. |
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Integration with Data Bases (ORACLE, Microsoft SQL Server, SYBASE ...) |
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... And the better thing of everything ... you will not spend anything for Ermez AQCT |
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On having incorporated Ermez AQCT in your Organization, the Telephony's expenses will diminish in at least 25 monthly % (40 % 1er month), with what the investment (it is not an expense) the Software will be financed in a few months and then your Organization will have utilities with Ermez AQCT. |
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Additional Advantages |
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It Controls Multiple Telephonic Companies(Multi Carrier Systems). |
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With the Traffic's Study Module you can get an ideal Distribution of Lines and Extentions in the Organization, To analyze the Behavior of the Operators (attention to Clients), etc. |
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It operates with any PBX with RS-232 Output o TCP/IP. |
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Manages Multiple PBX with AQCT Client. |
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It allows to connect a external Buffer of Calls Storage with Battery Support. |
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It detects Telephonic Fraud (Calls that enter for a Line and they go out for Other one). |
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Check the System Automaticly, sending Alarm's messages by e-mail if an Abnormal condition is detected (Example, When the System is not receiving Call's Records from the PBX). |
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It can compare Register to Register, the Telephonic Calls of the AQCT's Data Base with the Telephonic Company's Data Base, with the Consolidator Module. |
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Easy to install and use |
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Ermez AQCT Controls all the Telephonic Calls of your Organization |
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Reports and Consultations Generator: Is possible To consult for Calls Details under any Filtration's Criterion (Types of Calls, Range of Dates, Groups of Extentions, etc.). |
| Statistics in Real Time: You can visualize the Total Calls Monthly and a Ranking of Utilization of the Telephonic resource for each of the Components of the Telephonic System (Extentions, Lines, Clients, Projects, Telephonic Companies and You Count). |
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Statistics for Range of Time (AQCT Professional): Similar to the Module of Statistics Real Time, but for a Range of Date. |
| Daily statistics (AQCT Professional): Study of the Daily Behavior of the Telephonic Visible System across a Monthly Summary sheet. |
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With Ermez AQCT Improves the Attention to Clients |
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With the Module "Study of Traffic" is possible To analyze the Behavior of the Operators, Voice mail,Automatic operators and the input/output Lines. From these Studies it is possible to estimate the Percentage of Attended Clients and the corrective policies that must be applied. |
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Ermez AQCT Distributes the Costs |
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| The Costs Are Distributed on User's Criterion (Costs' Centers, Extentions, Clients' Codes, Account's Codes, Project's codes, etc.), this is realized principally across the Modules: |
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Percentual distribution (AQCT Professional): Entrusted To assign the Costs of the Calls on the basis of the Telephonic Account, prorating the costs on the basis of the Percentages of Costs delivered by the Tarificador. |
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Monthly Facturation (AQCT Professional): Besides the Costs for Telephonic Calls Other Items of Costs are added (Fixed Cost of every Line, Equipments of Communication, etc.), all of that conform monthly emitted Invoices to the Users of the Telephonic system. |
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Ermez AQCT Allows Integration with External Systems |
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Across the External Interface Applications Ermez AQCT can Join with Hotel Systems (Fidelio, Sulcus WinnMax, Maxial, etc.), Countable, Hospitable and Data Bases (ORACLE, Microsoft SQL Server, SYBASE, etc.) of Clients. |
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Ermez AQCT Detects Abuse in the Utilization of the Telephonic Resource |
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Across the diverse Modules of Management, and specially by the Module of Alarms. In this Module the Limits of Consumption Are Configurated for every User. If a User is exceeded of his Limit an Alarm is sent by e-mail to him and to his Chief. |
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Ermez AQCT Operates in a Data Net Environment. |
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With Ermez AQCT System you can do a call accounting of Multiple PBXs (Locals or Remotes). The Calls Registers are captured, of the Remote PBXs, across Local Computers by Ermez AQCT Server or Buffers with Modems. The Information Is Visualized across an AQCT Client who has Access to the Information of all the Remote and Local Servers of Tariffication. |
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Ermez AQCT Generates, in Real Time, Historical Totals |
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| The Ermez AQCT System even Generates Historical Totals Monthly in general, for Groups of Components and for Components (Extentions, Lines, Telephonic Companies, Projects, Clients, Accounts). Connecting to every Component Tables of Call Details that can Be visualized in Immediate form. |
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Ermez AQCT Generates Reports to Microsoft Excel |
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| If the Organization have E-mail or Intranet, then why to use paper. Ermez consents of this reality allows to all his Modules To generate Reports to Microsoft Excel Files and Word (across OLE Commands ). This way the Generated Files Are Attached to the Mail or Are Published (Converting It to HTML file) in the Intranet. |
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